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faq

General Questions

We are a true fabric manufacturer located in Guangzhou, China, proudly covering a total area of 390,000 square meters. Our facility is conveniently situated just a 30-minute drive from the Canton Fair Exhibition Center, making it easy for you to visit and experience our operations firsthand. We warmly welcome you to tour our facilities and explore our extensive fabric offerings at any time.

We stock a large variety of fabric types, offering a wide range of options to suit every need. Our large inventory enables us to fulfil orders quickly and efficiently, ensuring you get the fabric you need in a timely manner. We are committed to keeping our inventory full, which means you can count on us for a steady supply and fast turnaround times.

If you purchase fabrics from our in-stock selection, we can arrange shipment within 3 days, ensuring delivery to your location within 10 days. For custom fabrics, the production time will be longer, depending on the order quantity, with delivery typically completed within 15 to 30 days. We are committed to providing a timely and reliable delivery experience, whether for stocked or customized fabrics.

Our team includes experienced designers who can assist you in creating custom fabric designs tailored to your needs. Whether you have a clear vision or need guidance in the design process, our skilled professionals are here to help bring your ideas to life and ensure your custom fabrics meet your exact specifications.

We support a wide range of payment methods, including wire transfer, Western Union, PayPal, and Letters of Credit, among others, to ensure a convenient and secure transaction process for our clients.

Our minimum order quantity for fabrics is 10 sets. However, if you only need one set as a quality reference, we can arrange to send it as a sample order. This way, you can assess our product quality before placing a larger order.

For regular orders, we typically arrange shipping by sea to keep costs low. For smaller quantities, such as sample orders, we usually use express delivery for faster service. If you have an urgent order that requires air freight, we can also accommodate that. If you have your own freight forwarder, we’ll work closely with them to complete the shipment. If not, we can provide comprehensive shipping services to ensure a smooth delivery experience.

We are pleased to provide you with free fabric samples so you can evaluate the quality of our materials firsthand. This allows you to ensure that our fabrics meet your standards before placing a larger order. The samples themselves are complimentary, and we only ask that you cover the shipping cost. If you’re interested, simply let us know, and we’ll be more than happy to arrange the sample shipment for you.

The price of our fabrics depends on several factors, including the material, quantity, and type of fabric. For an exact quote, please reach out to our sales team. They will be happy to provide you with detailed pricing within one hour.

Our fabrics are typically packaged with care to ensure safe transport. We use sturdy rolls wrapped in protective plastic, which guards against moisture and dust. For added protection during shipping, the rolls are placed in durable cartons or woven bags. If you have specific packaging requirements, please let us know, and we’ll do our best to accommodate.

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